
Appointment Deposit Policy
SGV Mobile Detailing Appointment Deposit and Cancellation Policy
At SGV Mobile Detailing, we require a deposit for all scheduled appointments to confirm and reserve time in our calendar.
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Please note that once you book an appointment, we are setting aside time exclusively for you. Recently, we have experienced an increase in last-minute cancellations and no-shows, which significantly impacts our ability to serve other clients. In order to prevent disruptions, we now require a deposit to secure your appointment.
Deposit Amount: The deposit amount is based on the total price of the services booked and will be one of the following:
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$25
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$50
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$100
This deposit is non-refundable. If you need to cancel or reschedule your appointment within 24 hours of your scheduled time, a new deposit will be required for the rescheduled appointment.
Is the deposit an additional fee? No, the deposit is applied towards your total service cost. It is not an extra charge. For example, if your service is $400 and you paid a $50 deposit, your final balance at checkout will be $350.
Why is a deposit required? We've seen an increase in no-shows and last-minute cancellations, which disrupt our business and make it difficult to plan and allocate resources effectively. The deposit helps ensure that clients who book with us are committed to the scheduled time, and it allows us to better serve all of our customers.
For mobile detailing services, weather conditions may affect the ability to perform the work. If the weather is bad on the day of your appointment, we will reschedule and no additional deposit will be required. For shop-based services, weather typically doesn’t impact our ability to perform the work, so we will proceed as planned unless conditions are extremely severe.
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Thank you for your understanding and support in helping us maintain a smooth, efficient operation. We look forward to working with you!




